User Guidance in Business Process Modeling (bibtex bibliographic entry)
@phdthesis{DissBorn2012,  rgroup={winf},  AUTHOR = {Matthias Born}, title={User Guidance in Business Process Modeling}, school={Institut f{\"u}r Informatik, Technische Universit{\"a}t Clausthal}, year={2012}, supervisor={J.~P.~M{\"u}ller},
}
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