Reference:

Agent-oriented software engineering IV (AOSE 2003), (P. Giorgini, J. P. Müller, J. Odell, eds.), Springer-Verlag, volume 2935, 2004.

Bibtex Entry:

@PROCEEDINGS{aose03,
  title = {Agent-oriented software engineering IV (AOSE 2003)},
  year = {2004},
  editor = {P. Giorgini and J. P. M{\"u}ller and J. Odell},
  volume = {2935},
  series = {Lecture Notes in Computer Science},
  address = {Berlin},
  publisher = {Springer-Verlag},
  rgroup = {winf}
}